First call 1-866-279-6394

and contact a PCCG support representative to initiate desktop service & support.
Make sure to say "This is a 24x7 support call" and give them your facility, name, and contact info.

If necessary the support person will instruct you to click the appropriate link below to open a support session. The Support person will be able to see and control your desktop remotely and speak with you via phone to provide immediate direct service and support for your issue.

For support: 
Support@PCCGroup.com